The Japonica Clinic - Professional Physiotherapy and Acupuncture, site logo.

Frequently Asked Questions

 

Click on any of the questions below to find out the answer:

 

Q.  How do I know if Physiotherapy is right for me?

Q.  How do I make an appointment?

Q.  How soon will I be able to get an appointment?

Q.  How long does the appointment last?

Q.  What happens at my first appointment?

Q.  How many treatments will I need?

Q.  What shall I wear?

Q.  Do Physiotherapists manipulate?

Q.  Do you do acupuncture?

Q.  Can Physiotherapists tell if there is something seriously wrong with me?

Q.  Do I need get a referral from a GP?

Q.  Can I use my Health Insurance?

Q.  What about payment?

Q.  What if I can’t keep paying for treatments?

Q.  How do I get to you?

Q.  Is there a waiting room? 

Q.  Do you work weekends?

Q.  What day and what time can I have an appointment?

Q.  Do you do Home Visits?

Q.  How far ahead can I book an appointment?

Q.  What day and what time can I have an appointment?

Q.  What happens if I cancel or fail to turn up for an appointment?

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

  

 







Q.
  How do I know if Physiotherapy is right for me?

There are many different therapy services available, for instance Osteopathy, Chiropractic, Alexander technique and Bowen therapy. Physiotherapy aims to identify the cause of the pain rather than just ease the pain, and this is done through assessing joint and muscle movement to identify abnormalities. We use mobilisations, massage, exercises and ultrasound as treatment techniques.  Also if appropriate we are able to use acupuncture and Pilates as adjuncts to treatment. If you are at all unsure as to whether physiotherapy is the right therapy for you, please don't hesitate to call for a chat and I will advise you.

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Q.
  How do I make an appointment?

Phone direct on 07734058025,  or  Email info@japonicaclinic.com
Click here for more information

 

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Q.
  How soon will I be able to get an appointment?

If you call, or email on a weekday, we aim to offer appointments  within 48 hours.

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Q.
  How long does the appointment last?

This will depend on the condition and treatment required, but the initial assessment and first treatment will usually last between 45 minutes and one hour. Subsequent treatments usually last between 45-50 minutes.

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Q.
 What happens at my first appointment?

It is important that your history and background are fully understood, so you will have a question and answer session to begin with, and an assessment form will be completed.  This gives you the opportunity to describe the problem. It will also allow specific questions to be asked which will help identify potential causes for your pain. After this, you will have a physical assessment.  Posture and general movements will be observed followed by a specific assessment of muscles, ligaments, tendons and joints.  Having had the assessment the probable cause of your pain and the appropriate treatment plan will be discussed. If you are happy to continue with treatment, there will be a treatment session at your initial consultation and you will be advised on an appropriate exercise plan to continue with at home.

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Q.
  How many treatments will I need?

This will depend on the condition.  Some conditions can be treated in 1 or 2 visits, while others, such as neck / back injury or broken fractured bones may require more treatment sessions.  It is important to be well disciplined and adhere to your home exercise plan, as this helps you to recover more quickly.
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Q.
  What shall I wear?

To carry out a thorough assessment of your problem I will need to see all related areas. So please wear appropriate clothing.  I may ask you to strip down to pants and bra, shorts and vest.  If in any doubt please ask for more advice before the appointment.

 

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Q.
  Do Physiotherapists manipulate?

Yes. Chartered Physiotherapists who have attended appropriate post graduate training are qualified to manipulate.

Click here for more information

 

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Q.
  Do you do acupuncture?

Yes, I am a fully qualified and very experienced acupuncturist and have practiced this for over 21 years within the NHS.  I am a full member of the AACP and regularly attend up date and training courses.
 Click here for more information

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Q.
  Can Physiotherapists tell if there is something seriously wrong with me?

Yes, Physiotherapists are trained to pick up serious conditions that present themselves as aches and pains.  So I will carry out a thorough and detailed initial assessment and if appropriate, will, with your permission contact your GP.

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Q.
  Do I need get a referral from a GP?

No! Private physiotherapists do not need a referral from GPs to undertake an assessment or treatment.  But they do have training and experience to recognise when a patient needs to see their GP.

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Q.
  Can I use my Health Insurance?

Unfortunately Japonica Clinic cannot always offer physiotherapy for insurance companies.  (Apologies to all BUPA customers and others.)  But please discuss this when you make an appointment.

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Q.
  What about payment?

Payment is required at the end of each appointment.  Cheques or cash are acceptable but not credit cards.
Click here for more information

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Q.
  What if I can’t keep paying for treatments?

I realise that not everyone will be able to pay for private treatments.   So please don’t worry as you are not obliged to book continued treatment.   At your initial assessment I will always explain what your problem requires and I aim to teach you how to manage it and where possible to prevent it recurring.

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Q.
  How do I get to you?

The clinic is located at Japonica House, on the High Street in the beautiful Somerset village of Rode (opposite the village Post Office).  We are 4 miles from Trowbridge, 4 miles from Bradford on Avon, 5 Miles from Frome.  Parking is available on the High Street and the clinic is easily accessible by bus.

Click here for full directions

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Q.
  Is there a waiting room?

Our aim is not to let you wait! But there is a comfortable room for you to wait in if you arrive early. If you have someone with you they can sit there and read while you have your physiotherapy treatment.

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Q.
  Do you work weekends?


The clinic is closed at the weekends.  As far as possible appointments will be made to suit you, and we prefer to book appointments during the week on Tuesday, Wednsesday and Thursday.   

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Q.
  What day and what time can I have an appointment?


As far as possible appointments will always be made to suit you during the clinic's opening hours on Tuesday, Wednesday and Thursday.  H
owever some evening appointments can also be booked.  When you make an appointment, you will be offered the first available free slot, which should be within 48 hours. 

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Q.
  Do you do Home Visits?

Yes.  When necessary, home visits within Rode village area, can be arranged for patients who are in too much pain or are unable to get to the clinic for other reasons.  However there will be an additional charge for home visits. Click here for more information

 

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Q.
  How far ahead can I book an appointment?

You will want to be treated as soon as possible and of course we will ensure this.  But if required or if booking subsequent appointments you can book as far ahead as you wish.

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Q.
  What happens if I cancel or fail to turn up for an appointment?

If you fail to attend an appointment and have not given 24 hours notice you will be invoiced for the full amount. If you cancel an appointment with less than 24 hours notice you may be invoiced for the full amount.

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